Apple Castle Towers — Electronics Store in Castle Hill

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Apple Castle Towers

Electronics Store at 6/14 Castle St, Castle Hill NSW 2154, Australia, Castle Hill, New South Wales, 2154 . Here you will find detailed information about Apple Castle Towers: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 5:30 PM
  • Tuesday
    9:00 AM – 5:30 PM
  • Wednesday
    9:00 AM – 5:30 PM
  • Thursday
    9:00 AM – 9:00 PM
  • Friday
    9:00 AM – 5:30 PM
  • Saturday
    9:00 AM – 5:00 PM
  • Sunday
    10:00 AM – 5:00 PM

Rating

4
/
5
Based on 15 reviews

Contacts

Categories:
Region:
New South Wales
Address:
6/14 Castle St, Castle Hill NSW 2154, Australia, Castle Hill, New South Wales, 2154
City:
Castle Hill
Postcode:
2154

Photo gallery

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About Apple Castle Towers

Apple Castle Towers is a Australian Electronics Store based in Castle Hill, New South Wales. Apple Castle Towers is located at 6/14 Castle St, Castle Hill NSW 2154, Australia,


Please contact Apple Castle Towers using information below: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Apple Castle Towers opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.


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Reviews of Apple Castle Towers

  • Michael
    Added 2016.05.02
    Shocking, arrogrant customer service!!
  • Elizabeth
    Added 2016.01.19
    I needed to update my 7-year old MacBook Pro and being a non-techy guy that I am, Trevor was very very helpful and patient with me in explaining to me the whole deal.
  • Carlos
    Added 2015.10.22
    I usually go to the city now, but today made the mistake to come here again to buy the new apple TV. Took us 25min to finally get the attention of one of their sales people just to be told that they are out.
  • Emma
    Added 2015.07.30
    It's ok to be out of a product, but I don't want to wait 25min to find that out.
  • Brian
    Added 2015.06.26
    Ridiculous!! The customer service at Apple is getting worse and worse. If you knew that I was going to be waiting for this long, then don't book me in!
  • Lauren
    Added 2015.02.25
    At 4.15pm I asked one of the staff members "how much longer?" They said "oh my system says that your booked in for 4.50pm but it could change." So you're saying that I will have to wait for nearly 2 hours just to change my battery? 4.30pm, i cancel my booking and I walk out of the store unsatisfied.
  • Kyle
    Added 2015.01.14
    I got my 2 text messages... now I'm waiting for my third to say that they are ready for me. 15 minutes...30 minutes... an hour...Still haven't been served.
  • James
    Added 2014.09.14
    Ok, who makes someone "queue" for 1 hour and 30 minutes just to change a phone battery? Apple at Castle Hill did! I book myself in to queue at 3pm, the staff said "it might be about a 1 hour wait but most of these bookings go for 2-20 minutes each. So you could be earlier." I said ok.. (I have leave at 4.30).. should be ok.
  • Sean
    Added 2014.02.04
    The best thing though was, I asked advices re iPhones and Apple Watch and he was extremely knowledgeable and honest - super honest!
  • Julian
    Added 2014.02.02
    If you need anything, Trevor is your man!!!
  • Bryan
    Added 2014.01.25
    Unacceptable customer service, very rude staff!! It’s chaos down here.
  • Isabella
    Added 2013.11.20
    I love the idea of the Apple stores and had good experiences all over the world, but the one in Castle Hill is the exception. Getting the attention of one of their staff is impossible, but if you actually get one, they are a pain to deal with.
  • Bryan
    Added 2013.11.11
    Thanks for all your help Trevor! You're a fair dinkum champion!
  • Christopher
    Added 2013.10.04
    And the guy (george or josh?)super rude arrogant dude with zero customer service skills.i wish i could give zero star.
  • Noah
    Added 2013.08.25
    Worst possible apple store...... Ryan was the manager in store...my device was getting really hot... it wasn't safe to use....i went into the store to get a replacement device... but they would not helped me at all.The manager told me its pretty normal thing rather than helping me out.
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